Ready For Facebook the Messenger Customer Service Revolution? 6 Steps Every Business Needs To Take Now

Do you use Facebook to handle customer service? The Messenger app is fast becoming the centre of the action for customer interaction on Facebook, and your business needs to be ready.

In this blog post, I'll show you the 6 big steps you need to get your business ready for customer service via Facebook Messenger.

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How to Use Facebook Saved Replies to Answer Customer Messages in Record Time

Do you use Facebook to answer customer service queries? Do you receive lots of the same questions frequently? Facebook Saved Replied could save you lots of time and effort!

Launched on the quiet fairly recently, Facebook Saved replies lets you create and save a reply for later use , search through older replies to re-purpose it, and the ability to personalise replies instantly with your name, the customer name, your address, website, and more. Let's take a look!

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